WHAT A HEEL!: 9-1-1 Dispatcher Snores Through Emergency Call
A Memphis woman who called 9-1-1 to report that she had been robbed at gunpoint earlier in the evening and was now hearing someone trying to break into her home said that she went on and on about her predicament for a full minute without getting any response from the dispatcher – and then she heard snoring on the other end of the line. When the caller asked “Are you there?” the dispatcher said, “Yes ma'am,” then asked for her address – at which point the caller hung up and called a different 9-1-1 agency in the hopes of reaching someone who was alert enough to send help. A Memphis Police Department spokesperson tells WMCTV-Channel 5 the dispatcher was suspended for seven days, and supervisor on duty that night was suspended for 20 days.
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